Legal
Cancellation & Refund Policy
Last Updated: June 22, 2026
This Cancellation & Refund Policy explains when and how cancellations and refunds are handled for tickets booked through Buzzr (operated by Buzzr Media LLP). It should be read together with our Terms & Conditions.
By purchasing a ticket on Buzzr, you agree to this policy and to any event-specific terms set by the organizer.
Key Points
- Tickets are generally non-refundable except when an event is cancelled, postponed, or rescheduled.
- Refunds for cancelled events follow the organizer's policy and are credited to the original payment method.
- Convenience and processing fees are non-refundable.
- Approved refunds are initiated within 5–7 business days via Razorpay.
- For refund requests, email support@buzzr.app with your Order ID.